YUZA Essential Oil - Pure 5ml
$8.46
Shipping information
- Shipping method: Courier
- Shipping fee: 10000 won
- Shipping time: 7~15 days
- In some cases, additional fees may be charged for shipping to mountainous or island areas (Jeju Island and island regions).
※These additional fees must be paid by the customer, even if the customer is eligible for free shipping with orders of more than 50,000 won.
Return/Exchange
Cases where return/exchange is allowed
- If the product has not been used, it may be returned within 7 days, provided that the packaging has not been damaged.
- If the product is damaged or the wrong product has been delivered.
- If you experience side effects after using the product.
- If there is more than ⅔ of the product left and you can provide pictures of your symptoms or a medical certificate. (Doctor’s fees and medical expenses will not be compensated.)
- If the return or exchange is due to a damaged or malfunctioning product, you are no longer eligible for return or a refund 30 days after the order date according to the Electronic Commerce Law.
- If the return is due to a skin reaction, the request can only be processed if you call the Junos Biotec customer service center.
Cases where return/exchange is not allowed
- If the packaging has been damaged or the product has been used after opening, unless the packaging was damaged simply to check the contents of the product.
- If 20 days have passed since the date of delivery.
- If the product has been broken or damaged due to customer negligence
- Cosmetic accessories may not be returned or exchanged if there has been no breakage or damage.
- If the outer packaging has been damaged or lost.
- If you are seeking to return or exchange the product due to a side effect, but do not include a medical certificate.
- If you are seeking to return or exchange the product due to a side effect, but 20 days or more have passed since the delivery date.
- If the round-trip shipping fee of 2,0000 won is not enclosed.
※ If you change your mind and exchange or return the item, the cost of returning the item must be shouldered by the customer.
Shipping information
- Shipping method: Courier
- Shipping fee: 10000 won
- Shipping time: 7~15 days
- In some cases, additional fees may be charged for shipping to mountainous or island areas (Jeju Island and island regions).
※These additional fees must be paid by the customer, even if the customer is eligible for free shipping with orders of more than 50,000 won.
Return/Exchange
Cases where return/exchange is allowed
- If the product has not been used, it may be returned within 7 days, provided that the packaging has not been damaged.
- If the product is damaged or the wrong product has been delivered.
- If you experience side effects after using the product.
- If there is more than ⅔ of the product left and you can provide pictures of your symptoms or a medical certificate. (Doctor’s fees and medical expenses will not be compensated.)
- If the return or exchange is due to a damaged or malfunctioning product, you are no longer eligible for return or a refund 30 days after the order date according to the Electronic Commerce Law.
- If the return is due to a skin reaction, the request can only be processed if you call the Junos Biotec customer service center.
Cases where return/exchange is not allowed
- If the packaging has been damaged or the product has been used after opening, unless the packaging was damaged simply to check the contents of the product.
- If 20 days have passed since the date of delivery.
- If the product has been broken or damaged due to customer negligence
- Cosmetic accessories may not be returned or exchanged if there has been no breakage or damage.
- If the outer packaging has been damaged or lost.
- If you are seeking to return or exchange the product due to a side effect, but do not include a medical certificate.
- If you are seeking to return or exchange the product due to a side effect, but 20 days or more have passed since the delivery date.
- If the round-trip shipping fee of 2,0000 won is not enclosed.
※ If you change your mind and exchange or return the item, the cost of returning the item must be shouldered by the customer.
